Where can I rent a manual cold cap and what is the delivery time?
The Garde tes cheveux Foundation's [https://gardetescheveux.org/en/a-propos/](mission) is to inform, equip, and support. We do not rent or sell any cooling cap systems. In Canada, the only company that offers this option is *Penguin Cold Caps*. It is also possible to rent caps from the United States. To make an informed decision about the supplier, the following factors should be considered: delivery (and customs clearance) time, exchange rate, rental duration, replacement speed in case of breakage or defect, French-speaking support, and knowledge of the local hospital environment. You can place your order with *Penguin Cold Caps Canada* directly <a href="https://www.penguincoldcaps.ca/order" target="_blank">on their website</a>, which is the first step. Although the supplier delivers quickly (usually within 24 to 48 business hours – no delivery on weekends or holidays), we recommend placing your order when possible 4 to 5 business days before the start of your chemotherapy to familiarize yourself with the content. When placing your order, you will have the option to enter your postal address, and the delivery times by UPS will be calculated as well as the associated rate, based on your postal code. Once your order is confirmed, *Penguin Cold Caps* will send you a confirmation email with a tracking number, as well as all the necessary information, including an instruction manual, a care guide, and a link to resources. **IMPORTANT**
- If you are starting your treatment soon, please contact the supplier's team in advance at the following address <a href="mailto:quebec@penguincoldcaps.ca">quebec@penguincoldcaps.ca</a>.
- To find out if the cold cap technique is compatible with your chemotherapy protocol, please contact the cold cap supplier.