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Resources Frequently asked questions (FAQ)

Frequently asked questions (FAQ)

You have questions ? Check out our FAQ to find answers. In order to help you more effectively, we strongly recommend that you read the FAQs before contacting us.

  1. Do cold caps work well with all types of chemotherapy? Are there any studies on the subject?
  2. Where can I rent a manual cold cap and what is the delivery time?
  3. How much does it cost to rent a manual cold cap system (portable)?
  4. Does the Quebec provincial health insurance plan or my insurer reimburse the cost of renting cold caps?
  5. Do I need to be accompanied or can I use the cap on my own?
  6. Is it normal to lose hair?
  7. Everything you need to know about dry ice: where to find it, in what quantities and what to do with it...
  8. Should cold caps be used from the first chemotherapy treatment?
  9. Is it painful to use the cold cap?
  10. Do cold caps work well with all types of chemotherapy? Are there any studies on the subject?
  11. How do we plan, organize the cooler and install our cold caps on our heads?
  12. Is a cold cap necessary when using targeted therapies such as Herceptin (Trastuzumab) and Perjeta (Pertuzumab)?
  13. My hospital is not following the optimal protocol. What can I do?
  14. What equipment is included with the rental of Penguin Cold Caps mobile cold caps?
  15. When and how should you wash your hair to optimize the method?
  16. I've lost a lot of hair. Should I stop using cold caps?
  17. Can I cut or dye my hair before, during or after chemotherapy?
  18. What items should I buy for greater comfort when using a portable cold cap?
  19. Can I use a hair dryer or iron on my hair?
  20. Do I need to wet my hair before a portable cold cap treatment?
  21. Can I wet my hair in a lake, sea, spa or swimming pool during treatment?
  22. Can I continue my activities with my cold cap on at home?
  23. Can we exercise?
  24. Can I tie my hair up, wear a wig, toque or hat during the treatment period?
  25. Does my regular deodorant or antiperspirant have an effect on my follicles?
  26. Should I drink more than usual?