FAQ
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What expenses are covered by the program?
- The program covers the rental fees for manual cooling caps during the patient’s treatment period.
- The CISSSNL will provide 5 rolling 56.8-liter coolers for patients to use. If all 5 coolers are already in circulation, the program beneficiary will need to purchase a cooler at their own expense.
- Delivery fees are the responsibility of the beneficiary.
- Dry ice costs are also the responsibility of the beneficiary. The Garde tes cheveux Foundation has negotiated a discount on dry ice with Linde Canada for chemotherapy patients. For more details, refer to the FAQ “Everything About Dry Ice.”
- No retroactive reimbursements will be accepted for orders placed before the program’s start date.
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How is the financial assistance provided?
- No money is directly given to the beneficiary who submitted the application.
- The financial assistance is paid directly to the service provider, Penguin Cold Caps Canada. The Garde tes cheveux Foundation has established a process with Penguin Cold Caps Canada.
- Once your application is approved by the program, a simple ordering process with the cap distributors will be sent to you via email.
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How to submit a financial support application for "Garde tes cheveux au nord de Lanaudière"?
- Fill out the form below.
- Upon receipt of the request, a representative from the Centre intégré de santé et de services sociaux de Lanaudière will confirm your eligibility within 24 to 36 business hours.
- Please note that the “Garde tes cheveux au nord de Lanaudière” program operates independently, and the Garde tes cheveux Foundation does not participate in the selection of beneficiaries.
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What are the contact details for any questions?
You can contact the Garde tes cheveux Foundation exclusively by email at info@gardetescheveux.org, and we will liaise with the person responsible at the Integrated Health and Social Services Center of Lanaudière if needed.
