Sylvain Charron: bringing warmth to dry ice
Published on 2026-01-03 (Updated on 2026-01-05)
Behind every care journey, there are invisible actions. Returned phone calls. Solutions found despite constraints. People who, often without realizing it at first, profoundly change the patient experience. Sylvain Charron is one of those people. A portrait of a man with a big heart behind the dry ice essential to manual scalp cooling caps.
Who is Sylvain Charron?
He has worked at Linde Canada for decades. He is known for his professionalism, rigor, and strong sense of service. But for the Fondation Garde tes cheveux, Sylvain is above all a man with a big heart, driven by a sincere desire to help and to innovate for the well-being of patients undergoing chemotherapy.
A meaningful encounter
The story begins in 2020, when Sophie Reis ([https://amzn.to/4qv78Ea](Un cancer en cadeau)) starts her chemotherapy treatments and seeks to understand how scalp cooling works. She contacts Linde Canada with very practical questions, but also with many unspoken worries hidden behind her confident, smiling voice. Sylvain responds with kindness. He takes the time to explain. He reassures. He makes sure everything is clear and, above all, that everything runs smoothly. Throughout 25 chemotherapy sessions requiring dry ice, his team ensures that each delivery is coordinated, reliable, and adapted to the realities on the ground—even when those realities are far away.
Going further, even in remote regions
When Sophie transfers her treatments to Gaspésie, first in Gaspé and then in Chandler, the logistical challenges increase, especially during the construction holiday period. Sylvain does not back down. He coordinates, adjusts, anticipates. He ensures that dry ice is delivered in sufficient quantities, at the right time, despite the constraints. Always with the same attention to detail and the same humanity. This commitment to going beyond the usual scope of the role is an integral part of how he works. For Sylvain, it is not just about delivering a product, but about contributing in a concrete way to easing an already heavy journey.
Innovating for patients
Over the years, Sylvain has consistently expressed a desire to innovate. To simplify patients’ lives. To improve access to the dry ice essential to scalp cooling. To imagine solutions that are more human, more seamless, and better adapted to regional realities. He also plays an active role in identifying simple and effective solutions for financial assistance programs such as SAFIR and the program implemented at Joliette Hospital. This proactive approach has helped mobilize the entire Linde Canada team around a shared goal: supporting women undergoing treatment with rigor and compassion.
“What deeply moves me about this cause is its human dimension. Giving back, contributing to making a real difference for people going through a period of immense uncertainty. Providing solutions for them gives me incredible energy and helps me grow every day, constantly inspired by their courage. Being able to share the knowledge I’ve gained over the years in this field is a privilege. Thank you, life.”
- Sylvain Charron
A meaningful partnership
Thanks to Sylvain’s work and his ability to bring people together, Linde Canada has been a partner of the Fondation Garde tes cheveux for the past three years. Their financial support allows the Foundation to continue its mission: to inform, equip, and support people affected by cancer across Québec. This partnership goes far beyond financial support. It embodies a shared vision of social impact, human responsibility, and the importance of taking concrete action where needs are real. The entire Linde Canada team in Québec supports women undergoing chemotherapy: Spencer, Alain, Stéphane, Julie, to name just a few. All human beings mobilized behind the company.
“The Garde tes cheveux cause has brought the Linde team together like never before. At every level of the organization, you can feel a shared desire to make a difference for the human being who needs it, especially during such difficult moments.”
- Sylvain Charron
Behind every supplier, there are people
Behind every company. Behind every supplier. There are people on the other end of the line. These are the people who truly make a difference in a care journey. Those who listen. Those who adapt. Those who choose to help, even when it is not the easiest path. Thank you, Sylvain, and thank you to the entire Linde Canada team.
Become a partner
Do you wish to have a concrete impact on improving the quality of life for people affected by cancer in Quebec in an innovative way?
